Ongoing Assistance

Ongoing assistance is probably one of the most important issues businesses have when dealing with the Internet, computers, emails, sales, marketing and their target market. Finding a business that can offer all these aspects is nearly impossible.

Businesses are sick of being shuffled from company to company trying to fix a particular website or Internet problem. They are tired of wasting precious time on hold on help lines only to find that you are then talking to somebody who has no specific knowledge to answer their questions. They want a business that can create and host their web site and then offer sales and marketing advice on an ongoing basis. They need someone who knows how a business is run and keeps abreast of local and world trends. They need someone who can make changes to their website when required to ensure their information is up to date and current. Simply put they need someone who cares, who knows what they are talking about, can do the work they require and will do it in very quick time.

Common technical problems clients have had with other providers:

•  my web site does not come up
•  images are missing on my web site
•  my enquiry/booking form does not work
•  my email does not work

Common requests for information are:

•  how can we rank higher in the search engines?
•  how can we increase sales?
•  what else can we do to our web site that will improve business?
•  general marketing advice

Common complaints from clients when assistance was needed from their previous providers:

•  they still haven't completed the changes we requested
•  I waited 30 minutes on a help line
•  the help line was useless
•  they never answer my emails or take a long time to do so
•  the help line said it wasn't their problem it must be somewhere else
•  they had no idea what they were talking about

With Oomah you have no on hold problems and talk to people who not only know your market, region and business but actually know what they are talking about. Due to our experiences and expertise in many fields, our clients do not get the run around, just sound advice and problems solved within minutes. No waiting hours on help lines, no expensive phone calls to overseas hosting companies and no bad advice. Good customer value added service.

Our maintenance packages allow you to know that changes to your web site content are not only handled by industry professionals but also within 4 business hours.

Our services are second to none and can be verified by our clients. See our testimonial page. You are free to contact them to ask how we have assisted their business.

With Oomah.com you will never be disappointed.

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